ALX Track · Customer shipment tracking portal

Let customers track their own freight.

ALX Track gives your customers a branded tracking page for every shipment, so your team stops answering "where's my truck?" all day.

What it does

Built for the people doing the work.

Live shipment status

Pickup, in transit, out for delivery and delivered, updated automatically.

ETAs

Estimated arrival from driver and telematics updates.

POD & documents

Proof of delivery and paperwork available to the customer right away.

Your branding

Your logo and colors on the tracking page and emails.

Notifications

Email or text updates when a status changes.

Customer accounts

Each customer sees only their own shipments and history.

A good fit for

Is ALX Track right for you?

  • Carriers whose customer service team lives on the phone
  • Shippers asking for visibility you can't easily give them
  • Companies that want to look bigger and more professional

Works with the rest of ALX

Every ALX product shares the same accounts, trucks, trailers and drivers, so information entered once shows up everywhere it's needed. ALX Track also connects to the systems you already use, depending on the APIs they offer.

See the full product suite →

ALX Track, tailored to your business.

Every ALX solution is configured around your workflows, your equipment and the systems you already use. Schedule a consultation and we'll walk through your process and outline how ALX Track would work for your team.

Schedule a Consultation

Software built around your operation.

Schedule a consultation. We'll learn how your team works today and show you what ALX can do for your business.

Schedule a Consultation